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Enhance your Cisco contact center with the NovelVox Cisco Finesse Agent Desktop. Combine telephony, CRM, and third-party apps in one unified interface...
Integrate BMC software seamlessly with the NovelVox Unified Agent Desktop to deliver unified view, real-time customer context, and faster resolutions....
NovelVox’s EPIC CTI Connector delivers powerful Epic Integration Services by embedding telephony, screen pops, call controls, and real-time patient co...
Discover NovelVox’s Unified Agent Desktops — a unified interface that integrates telephony, CRM and third-party apps for contact centers. Streamline a...
Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and m...
Boost your healthcare contact center’s performance with the Epic CTI Connector. Integrate your telephony system with Epic® EHR for click-to-dial, auto...
Genesys Agent Desktop by NovelVox gives your agent a unified view of customer data and all applications on a single screen. Seamless integration with ...
Salesforce CTI Connector by NovelVox integrates telephony with Salesforce (Classic & Lightning), connecting Cisco, Avaya, Genesys, Amazon Connect,...
Freshdesk CTI Connector simplifies customer support by integrating your telephony with Freshdesk. Boost agent productivity, enable click-to-dial, scre...
Discover how Epic Integration Services with Contact Centers streamline patient engagement and boost agent efficiency. Read the blog to learn key benef...
