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Genesys Agent Desktop by NovelVox gives your agent a unified view of customer data and all applications on a single screen. Seamless integration with ...
Salesforce CTI Connector by NovelVox integrates telephony with Salesforce (Classic & Lightning), connecting Cisco, Avaya, Genesys, Amazon Connect,...
Freshdesk CTI Connector simplifies customer support by integrating your telephony with Freshdesk. Boost agent productivity, enable click-to-dial, scre...
Discover how Epic Integration Services with Contact Centers streamline patient engagement and boost agent efficiency. Read the blog to learn key benef...
NovelVox provides Unified Agent Desktop solution for multiple industries, providing easy integration with industry-specific applications to provide a ...
Leverage the ServiceNow Amazon Connect CTI Integration to sustain call context without screen switching. Display key caller information on an embedded...
Enhance your contact center with genesys salesforce integration. Seamlessly embed Genesys CTI controls and caller information directly inside Salesfor...
Boost agent efficiency with Cisco Salesforce integration using NovelVox’s Smart CTI Connector. Seamlessly embed Cisco telephony controls—click‑to‑dial...
A helpdesk ticketing system software streamlines customer support by automating ticket creation, assignment, and resolution. It centralizes all custom...
Seamlessly connect your HubSpot CRM with leading telephony systems for better call management, enhanced productivity, and real-time insights. Discover...
