Using a call center agent dashboard, managers and teams can monitor and optimize performance based on call center metrics and KPIs. Through the contac...
Contact center wallboard software provides real-time performance monitoring that can be seen by all on the floor. Advance call center wallboard enable...
By using NovelVox Agent Desktop, you do not need to worry about effort, time, and customization losses. With Cisco Webex CC Agent Desktop, your agents...
Contact center wallboards are essentially visual reporting tools that display real-time information regarding contact center performance. Using the No...
NovelVox is a leading software development company that offers cti data connector for salesforce to empower agents in delivering experiential customer...