23/06/2025 Technology
Contact Center Unified Agent Desktop Software empowers agents with a 360-degree view of the customer information that allows them to offer a personalized customer experience and lightning-fast service. This powerful solution significantly reduces Average Handling Time (AHT) and waiting time, improves First Call Resolution (FCR), and increases customer satisfaction. Watch the latest Youtube video to learn more!
Contact Center Unified Agent Desktop Software empowers agents with a 360-degree view of the customer information that allows them to offer a personali...
A Unified Agent Desktop (UAD) software is an all-in-one interface that brings together multiple customer communication channels—such as voice, email, ...
Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Microsoft Dyna...
Deliver a unified customer experience & enhance customer interactions across all digital and voice channels with our AI-driven omnichannel engagem...
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