Freshers Hiring for Helpdesk
03/04/2025 Customer Service
Price: Check with seller
Description
Job Summary
We are hiring freshers for our Helpdesk Support team! If you are tech-savvy, have excellent communication skills, and enjoy helping others, this is the perfect opportunity to kickstart your career in IT support. You will be the first point of contact for users experiencing technical issues, providing assistance and troubleshooting solutions.
Key Responsibilities
Respond to user inquiries via phone, email, or chat
Diagnose and troubleshoot software and hardware issues
Provide step-by-step technical guidance to users
Escalate unresolved issues to the appropriate IT teams
Maintain records of reported issues and solutions
Assist in setting up and configuring devices and applications
Comments
Evision
Individual
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