Customer Telecaller Associate

Customer Tele-caller Associate - Promilo.com
Sawara Solutions Pvt ltd
Experience - 0.6 to 2yr
Location: Bangalore

Job description

Roles and Responsibilities

Hello Everyone,
Please go through the below details regarding an opening in Promilo.com for Customer Tele-caller Associate, Bangalore

About Us
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate the business appointment funnel of the companies. We’re advertising platform which connect both user & advertiser. User will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognised by Start-up India, Start-up Karnataka & MSME company. To know more - Visit - www.promilo.com or watch this video - https://www.youtube.com/watch?v=wPeKo1i1VQI


Role: Corporate Sales
Required Educational Qualification: Any UG or PG
Desired Experience: 0.6 - 5 yrs

Roles & Responsibilities:

Job description

Job Objective: The objective of this role is to pass the information to the already registered members of the platform via calling.

• Connect & engage with the registered users promilo.com via a calling process
• Talk about the usability of the platform & ask the user to register
• Achieve targets by app download off the users.
• Maintain call quality standards as per defined matrices
• Out-dial 50-75 customers daily. Liaison with customer for up selling and cross selling.
• Handle customer queries.
• Manage and resolve customer complaints.
• Follow communication procedures, guidelines and document all call information

Required Skills:
• Good communication skills
• Active listening skills
• Strong convincing skills
• Client handling skills
• Fluency in English & Hindi

Desired Skills:
• Prior experience in inside sales/business development/voice process will be preferred
• Solution oriented with elective problem-solving skills
• Knowledge of various online portals will be an added advantage
• Prior experience in sales tele calling would be preferred.
• Must be willing to work from office: (Bengaluru – Kammanahalli)

Role: Sales Support & Operations - Other
Industry Type: Internet
Functional Area: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education: Any Graduate

Interested candidate should send their resume in this mail id - ritesh@promilo.com - Please mention the subject line: Customer Tele-caller Associate

Keep Skill: marketing, Sales, Outbound Sales, Tele-calling, Back Office, Operations, Backend Operations, Call Centre, Inbound Calls, Customer Sales Associate, Outbound Calling, Customer Service, Tele sales, fresher, telemarketing, Client servicing, cold calling, Inside sales, English, Hindi