Now Hiring Back-End Support Associate - Non-Voice Process

Now Hiring: Back-End Support Associate – Non-Voice Process

Job Description:

We are looking for dedicated and detail-oriented candidates to join our Non-Voice Process Team. The role involves handling customer queries via email, chat, or internal ticketing systems. You will work behind the scenes to ensure customer satisfaction by providing timely and accurate responses.

Responsibilities:

Respond to customer queries through chat or email

Resolve issues as per company guidelines and service timelines

Maintain customer records and update system entries

Coordinate with internal teams for faster resolution

Follow up with customers until closure of the issue

Skills Required:

Good written English communication

Typing speed (35-40 WPM preferred)

Basic computer knowledge (MS Word, Excel, etc.)

Patience and attention to detail

Willingness to work in rotational shifts (if required)

Job Details:

Qualification: Any Degree / Diploma

Experience: Freshers or 0–1 Year

Location: Chennai

Joining: Immediate Joiners Preferred

Salary: 18k to 22k

Call Now for More Info:

Amirtha HR/ 85240-79811
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