What is CTI or Computer Telephony Integration

24/03/2025 Technology

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Description

CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.

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Reference Id:#2584165
Website URL:https://www.novelvox.com/cti-connector/

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  • Location : Faridabad , Haryana , India

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