How Salesforce CTI Integration Improves Agent Productivity
18/09/2025 Computer - IT - Webs
Price: Check with seller
Description
Salesforce CTI Integration empowers agents by connecting telephony systems directly with Salesforce CRM, eliminating the need to switch between multiple platforms. With features like click-to-dial, automatic call logging, and real-time screen pops showing customer details, agents save time and focus more on delivering quality service. Salesforce CTI Integration streamlines workflows, reduces manual tasks, and ensures accurate customer data is always at hand. Agents can handle calls faster, track interactions seamlessly, and personalize conversations based on complete customer histories.
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Kcloud Technologies
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Email- contact@kcloudtechnologies.com
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Urvashi Sharma
Individual
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