28/06/2023 Other Services
Workplace conflict has a significant impact on individuals and organizations, leading to decreased productivity, lower morale, and increased stress levels. Common causes include poor communication, personality clashes, and resource scarcity. Effective strategies to resolve conflict include establishing guidelines for acceptable behaviour, embracing conflict, active listening, finding common ground, separating the problem from the person, avoiding jumping to conclusions, and addressing underlying issues. Successful conflict resolution examples involve improving communication, mediating differences in personalities, and fostering collaboration between departments. Proactively managing conflict can lead to a more harmonious and productive work environment.
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