Description
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will work closely with stakeholders to understand business needs, analyse processes, gather and document requirements, and recommend solutions that improve operational efficiency and support business growth.
Key Responsibilities
Gather, analyse, and document business requirements from stakeholders.
Evaluate existing business processes and identify opportunities for improvement.
Prepare Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), and process flow diagrams.
Collaborate with development, testing, and project teams to ensure successful implementation of business solutions.
Conduct requirement validation, user acceptance testing (UAT), and support issue resolution.
Analyse business data and prepare reports, dashboards, and presentations for management.
Facilitate meetings, workshops, and discussions with clients and internal teams.
Monitor project progress and ensure business objectives are achieved.
Support change management and user training during project implementation.
Stay updated with industry trends, business analysis methodologies, and best practices.
Required Qualifications
Bachelor's degree in Business Administration, Information Technology, Computer Science, Management, or a related field.
Certification in Business Analysis (ECBA, CCBA, CBAP, or similar) is an added advantage.
Required Skills
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
Experience in requirements gathering and documentation.
Knowledge of SDLC, Agile, or Scrum methodologies.
Proficiency in Microsoft Excel, Word, PowerPoint, and business analysis tools.
Familiarity with SQL, Power BI, or Tableau is an added advantage.
Ability to manage multiple tasks and work with cross-functional teams.
Strong organisational and time management skills.