The Importance of AfterSales Service Management TraQSuite
22/08/2024 Office Supplies
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Description
After-sales service management is the backbone of customer retention strategies. It ensures that customers receive the support they need after purchasing a product or service, which can include installation assistance, product maintenance, warranty services, and handling returns or repairs. A robust after-sales service management system not only helps in addressing customer concerns promptly but also enhances customer satisfaction and loyalty.
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