17/02/2022 Customer Service
BRAND MESSAGES EFFECTIVELY
ACROSS SOCIAL PLATFORMS
Social Media has expanded the space for brands to communicate, connect & build an online community of loyal customers. Every platform attracts different user groups with varying intentions. The mindset of someone in Linkedin will be totally different from someone on Instagram. Even for the same person, the tone of the message needs to be different on different platforms to connect & engage. However, universally one thing is certain. None of them want to be sold anything. Many brands overdo the selling on social media, misunderstanding what goes on inside the minds of the usersand thereby miss to “make a connect”. Getting the social media aspect of Digital marketing correct is key for your business and we are here to help !
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