13/07/2021 Computer - IT - Webs
A predictive dialer can be an independent solution or feature of a comprehensive software like a call center solution. Predictive dialer employs computer algorithms. It starts dialing numbers a few seconds before an agent has finished a call so that the agent can immediately be on the next call, without any downtime.
Key benefits of using a predictive dialer:
- Intelligent call distribution
- Run blended campaigns
- Improve agent efficiency
- Reduce expenses
- Increase reach
- Increase sales
- And many more
A leading VoIP development company has released an article about the predictive dialer. Visit https://www.acinfosoft.com/predictive-dialer/ to explore the article that shares all details about the predictive dialer.
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