Description

Explore how Gustosfera’s transparent, usage-based pricing model is designed to scale with your business. This in-depth guide explains how charges are calculated in real time based on your store’s activity mode—Business, Display, or Offline—as well as the number of products and premium features in use. Learn how the prepaid Wallet system handles automatic deductions, how to track your spending, and how to plan your budget efficiently to avoid service interruptions and maintain full control over your online restaurant operations.

Frequently Asked Questions – Gustosfera Pricing & Wallet System

1. How does Gustosfera’s pricing model work?
Answer:
Gustosfera uses a transparent, usage-based pricing model. You are only charged based on the mode in which your store operates (Business Mode, Display Mode, or Offline Mode) and the time spent in each. Charges are calculated per minute and automatically deducted from your prepaid Wallet.

2. What are the charges for each store mode?
Answer:

Business Mode: $0.009987 per minute – customers can view products and place orders.

Display Mode: $0.004994 per minute – products are visible, but ordering is disabled.

Offline Mode: Free – the store is not visible to customers, and no charges apply.

3. What happens if my Wallet runs out of balance?
Answer:
If your Wallet balance becomes insufficient, Gustosfera will automatically switch your store to Offline Mode to prevent billing interruptions. You’ll need to top up your Wallet to resume operations.

4. Is the Wallet system mandatory for using Gustosfera?
Answer:
Yes, all paid features on Gustosfera are billed exclusively through the Wallet system. Without a sufficient balance, you won’t be able to access or maintain active services on the platform.

5. Are there any hidden fees?
Answer:
No. Gustosfera maintains a fully transparent pricing policy. All charges are clearly outlined and deducted in real-time. You’ll always be able to monitor your usage and spending via the dashboard.

6. Do I pay extra for listing more products?
Answer:
Each plan includes a standard product limit (e.g., 500 items). If your catalog exceeds this, additional charges may apply based on the number of items and time spent in Business or Display Mode. Detailed pricing is available in your Merchant Dashboard.

7. Can I see a detailed report of what I’m being charged?
Answer:
Yes. You can view detailed usage and billing reports inside your Gustosfera dashboard. These reports break down time spent in each mode, Wallet deductions, product-related charges, and more.

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