16/02/2022 Computers - Hardware
Elision offers one of the best call center solutions. This call center software is built with productive features and add-ons, which can help you make your call center more productive.
Key features of Elision’s call center solution, which helps in increasing productivity are:
- Smart auto dialers, which minimize agent idle time
- CRM popup and customer profiling show customer details to give the required context
- Advanced auto call distribution to connect customers with the right agents
- Omnichannel communication to maximize resource utilization
- Data verification to verify data before calling to enhance time utilization
- And many more
All these features of a call center solution can help in increasing productivity and performance. Explore more details about this software, here https://www.elisiontec.com/contact-center-solution
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