25/03/2022 Computer - IT - Webs
IVR systems offer an affordable way to streamline the call process for your customers and employees, but with so many service options available, it can be difficult to know where to start the IVR adoption process. Here's what to look for in an IVR.
It’s also gives your business the ability to be much more productive and manage your calls more efficiently (and route them to the right agent). One example is to inform callers that the system will record calls and will ask if they want to proceed.
IVRs features to boost your business :
- Multi level IVR
- Unlimited call recording
- Intelligent call routing
- Professional IVR recording
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