ISO 20000 ITSMS Certification in Mumbai

ISO 20000 specifies requirement for a Service Management System (SMS) that supports the management of the service lifecycle to meet agreed service level requirements and deliver values to customer, organization and users. URS is accredited by UKAS for ISO 20000-1 Certification and the expert team of auditors facilitates the businesses to evaluate their Service Management System (SMS) performance.
International Standard ISO 20000 provides a structured way of preparing and performing the activities (which includes planning, design, transition, delivery and improvement of services) to deliver services to your customers in order to be able to control the effectiveness of the services provided and to keep customers satisfied.
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