ISO 20000 Documents

Global Manager Group has designed the ITSMS - ISO 20000 Documentation kit with the help of experienced system consultants. The Information Technology services management system - ISO 20000 certification documents that include service management system plan, policies, procedures, sample plan, templates, forms, SOPs, job descriptions, iso 20000 audit checklist, and more. The document kit offered by us has been carefully developed, that covers every requirement for the documentation process and is used globally by many organizations for making the best system with ISO 20000:2018 certification.

The ISO/IEC 20000 is an international standard for Information Technology Service Management that was initially published by ISO in 2005 and is based upon the earlier British Standard BS15000. After that it was revised in 2018, ISO 20000-1 specifies the requirements that the Service Management System will need to meet for the organization to become certified to the standard. ISO 20000 is the standard for IT Service Management, published by ISO and IEC. The standard defines a set of management processes designed to help to deliver more effective IT services.