Important Tips To Deal With Customer Complaints Effectively
21/03/2022 Computer - IT - Webs
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Description
Customer complaints are important and most of the customers are worried – how will the company respond and resolve their problem. Handling the situation by the customer support team of resolving issues is always a challenge for the company. Every issue registered as a ticket is a challenge, until it is resolved and same issues are not recurred in future.
The implementation of the SalesBabu online customer management system in a company, helps to streamline the complaints, resolve the issues in time with the SLA matrices set. Assigning the critical complaints to the skilled technicians for early resolutions. Measuring of complaints manageable by the support team, without stressing them. Building the customer base new and existing by providing appropriate solutions.
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