How to Handle Suspended Sales on Amazon

It is not easy to deal with being suspended from the Amazon appeal process. Not only are you losing money, you are also damaging your reputation on the Amazon marketplace. Being suspended means lost sales and in some cases, deleted books. How does one go about appealing a suspension? There are many tips and tricks for successful Amazon appeal.

Be Prepared: Most sellers are already suspended. Therefore, it is important to understand that there is no way they can do anything about being removed from the appeals process. The best way to accomplish this goal is to be prepared by reinstating your account. This includes not only having all of your items in stock but also keeping all of your past sales records.

First Step involves Communication with Amazon: The first step involves sending a letter to Amazon informing them that you have been suspended from eBay. In your letter, you will need to include all of the items that have been or will be ordered through your Amazon account. Include the details of each item. In addition, you will need to provide documentation such as proof of income and address. This is the easiest part of the process. If you sent the letter via certified mail, make sure to keep track of your receipt and delivery confirmation to expedite the process.

Second Step involves Submitting Your Appeal: After you send your letter to Amazon informing them that you have been suspended from eBay, you will need to submit your eBay seller account suspension appeal. The submission usually takes two weeks. This is the longest period of time that you will be allowed to reinstate your account. In order to expedite the review process, you should submit your application and payment in one submission.

Third Step involves Investigation: When you receive the final denial, you will need to wait four to six weeks. Amazon keeps in touch with eBay account suspensions and extends this to their customer service department. They review your case periodically. During this waiting period, you will want to continue communicating with Amazon. Keep in contact with them by phone and email.

Fourth Step involves Filing an Appeal: After you have submitted your written appeal and have been given the all clear, you can now file your appeal with Amazon. In most cases, the suspension will be lifted after one or two months. Amazon is required to lift the suspension only after a company investigation determines that there are grounds for suspension. Amazon will send you a notice providing the results of their investigation.

Fifth Step involves Credit Repair: By law, Amazon requires that you provide them with all supporting documents such as sales receipts, shipping labels, and return policies. Amazon will verify the accuracy of the information provided by you and review the documentation. If the documentation is incomplete or inaccurate, the suspension will be expanded or a new policy will be put in place. You will then be required to provide additional information to Amazon regarding the reasons for the suspension and the actions taken to remedy the underlying cause.

Amazon has provided a great online resource for buyers and sellers. However, using the resources provided can also be a recipe for disaster if one is not careful. Follow the above advice if you want to ensure your success when using the Amazon Appellate Processes.

The second option is to find a third party to represent you and your appeal. There are many companies that specialize in representing the seller's interests in the Amazon Appeal Process. It is a good idea to check their reputations before hiring them. Companies that have been on the market for a long period of time and that have a history of winning their appeal reinstatement cases are the best choice to represent you during the Amazon Appeal Process.

Most third party companies offer a free initial consultation and then charge a low hourly rate for handling all of your appeals from multiple customers. However, you should only use these companies if you have a very good understanding of the appeal process. For example, most people will not be familiar with the internal rules set forth by Amazon regarding the appeals process. A good company will provide you with an understandable explanation of what happened so you can better understand the suspension.

Finally, it is important to remember that you are not obligated to hire any of the third party companies listed above. Many sellers choose to represent themselves in the Amazon Appeal Process because it is more efficient and costs less than paying an attorney. However, you should still always be sure to hire the services of an attorney or other experienced professional to review your case and reinstate your sales. If you decide that you want to reinstate your sales, you should contact the buyer within a month of being suspended. Most buyers do not want to return purchased products. If a buyer decides that he or she wants to return a product bought from you but was suspended, you can be sure that you will not be permanently suspended from selling on Amazon.

Website : Amazon Seller Suspension : https://aplusglobalecommerce.com/services/amazon-suspension-appeal/