How to Get a Refund on Ticketmaster

Getting a refund on Ticketmaster depends on the event's refund policy. First, log into your Ticketmaster account and go to “My Tickets.” Select the event and check if the “Request a Refund” option is available. If eligible, follow the on-screen instructions to submit your request. Ticketmaster typically processes refunds within 7–10 business days, and the amount is credited back to the original payment method. If the refund option isn’t available, the event may have a no-refund policy, but you might still be able to resell your tickets through Ticketmaster’s resale platform.
For canceled events, Ticketmaster automatically refunds the ticket cost, including fees. However, for postponed or rescheduled events, refunds are subject to the event organizer’s policy. If you believe you qualify for a refund but don’t see the option, contact Ticketmaster customer service for assistance. Always check Ticketmaster’s refund policy and your event details before purchasing tickets to avoid issues later.

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