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How to Execute a Mystery Shopping Program for a Franchise

There is a lot of trust associated with franchising a business. Numerous stores, cafés, or other retail stores work freely from the primary franchisor. One important approach to turn out to be more educated is by executing a mystery shopping program. (BBGV2252021)

What is mystery shopping?

Mystery shopping is a market research methodology in which mystery "customers" acting like clients assess a cycle or assemble information about an item or administration. It very well may be an incredible asset for franchisors to secretly review client experience among different store areas and figure out how they contrast.



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