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In today's digital age, online reputation is paramount, with 57% of people reading Google reviews before making decisions. Therefore google reviews can boost your sales and online reputation or affect them. Dealing with negative reviews can be disheartening, especially when you've invested significant effort into building your business. Fortunately, there are two effective approaches to address negative reviews on Google. These are “reporting a review” and “asking the customer to remove the negative review”. To report a review, access your "Google My Business" account. If you manage multiple businesses/locations under the same link, select the specific business/location you want to manage. Within the menu, choose "Read Reviews." Locate the review you wish to report, click on the three dots, and select "Report Review." Pick a reason from the provided list and click "Send Report." You'll receive a confirmation message, and Google typically takes up to three days to process your request. Keep in mind that Google's response may often be "no violation found."

An alternative method is to respond to the negative review courteously. If there's a mistake on your part, acknowledge it and address the issue. After resolving the concern, kindly request the reviewer to reconsider or remove the negative review. At Growth Accelerators, we have helped our healthcare client remove three out of four troublesome reviews using the “Google Business Profile Help”. To know more about this method, visit our website. If you require assistance or have questions about managing Google My Business (GMB) reviews, don't hesitate to email us at info@groacc.com or call us at +91 9717766580.

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Phone Number:9717766580

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