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What is Hotel CRS Software?

A CRS System is used in the hospitality industry and specifically within hotel management to manage room rates and availability and to share this data across multiple distribution channels, such as online travel agencies and the GDS.

Hotel CRS Software is completely API-enabled and equipped with fast response times. The scalable design of this architecture makes sure everything you need is set in place to nurture the real-time, individualized needs of your enterprise.

A CRS centrally handles and distributes room inventory, rates, and reservations. The CRS typically receives inventory from the PMS, then distributes rates and availability in real-time to direct and third-party channels, including the hotel's own website booking engine and call center, along with channel managers, OTA, GDS, and metasearch engines.

Implementing a CRS increases overall efficiency due to the automation of various processes, i.e. instantly updating the hotel's ARI across all distribution channels or sending confirmation emails.

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