Grow With Us - English Voice Process Consultant

Grow With Us – English Voice Process Consultant

Job Description:

We are hiring an enthusiastic English Voice Process Associate to manage inbound and outbound calls, delivering outstanding customer support. The role requires clear communication, problem-solving, and maintaining customer satisfaction. Candidates should possess strong spoken English skills, adaptability, and the ability to work in a team-driven environment.

Key Responsibilities:

Handle customer inquiries and provide timely solutions over the phone.

Maintain a positive and professional tone during interactions.

Document call details and escalate complex issues when necessary.

Meet individual and team performance targets.

Follow company guidelines and compliance standards.

Skills Required:

Excellent verbal and written English communication.

Strong listening and interpersonal skills.

Ability to multitask and work under pressure.

Basic computer knowledge and data entry skills.

Customer-centric approach and problem-solving mindset.

Regards,

Amirtha- HR

85240-79811