Fresher Experience in Non Voice BPO Junior Chat Associate

Fresher / Experience in Non Voice BPO Junior Chat Associate

Roles and Responsibilities :

- Ability to Work from Office and Work from office as per the project requirement is expected

Roles and Responsibilities :

- Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required.

Processing each mail / chat in accordance with company standards.

- Provide/take relevant information and update the system/s accordingly.

- Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency

- Ability to understand and handle customers

- Maintain Superior quality service by following organization standards
Important -Walk-in contact only if you are willing to adhere to the above.

Contact Person: Nedhra -HR
89251 and 14937

All the best