09/12/2023 Computer - IT - Webs
In the world of business and eCommerce, the expectations of the customers are really high. Though you put in your 100% efforts to keep your customers happy, things go wrong every now and then. The products might break during transportation, the delivery might be delayed due to certain unavoidable circumstances and then the complaints get piled. One can overcome these complaints and make the customers happy using many approaches, one such approach is CRM software.
Four Ways To Convert Your Unhappy Customers Into Happy Customers
-Active Listening
-Apologize Promptly
-Demonstrate Empathy
-Maintain a Calm Tone
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