Floatbot Worlds Leading Unified Voicebot and Chatbot Platform

Floatbot is a SaaS-based Conversational AI platform that helps in building no-code unified Chatbots and Voicebots. Floatbot’s No-Code platform requires zero codings to build a bot. It allows rapid development and deployment with advanced bot builders.

What use cases do Floatbot Chatbots address?

Floatbot's omnichannel Chatbots can be used to address multiple use cases across industries, such as

Help contact centers and enterprises automate customer support
Automate Claims FNOL
Schedule appointments
Automate WISMO (Where is my order) queries for eCommerce businesses and confirm deliveries
Why are Floatbot's Chatbots unique?

The following characteristics make Floatbot's Chatbot unique -

They are omnichannel. Floatbot's chatbots can be deployed over 15+ customer-centric channels, such as Text(SMS), Facebook Messenger, WhatsApp, the website, mobile apps, and more
The Chatbot can switch channels and continue the conversation without losing the context
They are multi-lingual
They are supported in Cloud and on-premise environments