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The business organizations have been facing many challenges during the lockdown, in order to solve these problems they must implement CRM software. Hence, adapting the ideas to manage CRM becomes important for the survival of the business during the lockdown.
Five ideas to manage your CRM during a lockdown
-Automating the entire business
-Segmenting the customer base of a business organization
-Reducing the redundancy of data
-Sales must be optimized
-Implementing Empathetic Marketing Strategies

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