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Embracing emotions is only possible when a leader is well-versed with the term Emotional Intelligence. Emotional intelligence (EQ) is an expertise. It requires the ability to identify, appreciate and control our own emotions. It’s also the ability to recognise, understand and influence the emotions of others. Individuals with high EQ appear to be less anxious and interact more than their low EQ peers because they empathise with others and control their responses to their own and others’ emotions.
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