CRS System

What is CRS System?

The CRS System is the most used technological tool in the tourism industry. It is simply an electronic system designed to promote sales and provide fast and accurate information on product and service availability, price, and reservations. Central reservation systems can help you establish customer loyalty and stay competitive by providing superior services.

This system collects data and aids in retrieving it while making bookings or reservations for guests. It enables the Hotel Reservation System to access the GDS Global Distribution System and many other internet distribution systems and online web portals/pages or webpages from a single window.

List of basic functions included in the Computer Reservation System:

• Displays travel services with prices and images

• Facilitates customer data management

• Passenger or Guest Name Records

• Tariff quote and ticketing, depending on the services provided

• Allows you to manage booking refunds and cancellations

• User-friendly reservation system

• Customer data management

• It is an easy-to-use system that facilitates email notification and payment gateway integration

• Booking and inventory management are enabled

The main functions of a CRS System in the Travel Industry.

CRSs are designed and developed to eliminate geographical barriers between air carriers and their customers. These distribution systems perform their functions by connecting with airlines' passenger processing systems and interacting with passenger contact points such as the airline's website, travel agencies, and other third-party booking platforms.

The main benefit of having a CRSs system is that it connects the individual hotel with the GDS and makes the hotels visible among the various travel agents all over the globe.

Computer Reservation Systems now assist agents and travel companies in collecting and distributing information about tourist products and services.

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