CRS Reservation System

The Importance and Role of Computer Reservation Systems (CRS)

Computer Reservation System is one of the most widely used tools in the Travel & Tourism Sector. It has transformed a whole industry.

A computer reservation system (CRS) is web-based software that travel agencies and travel management companies use to retrieve and conduct transactions related to air travel, hotels, car rental, and other activities. CRSs were initially developed and operated by airlines before being gradually expanded for use by travel agencies.

The computer reservation system has evolved into one of the most widely used tools in the tourism industry. CRS/GDS regulations are required to promote fair competition in the travel industry and to ensure that consumers do not receive inaccurate or misleading information about travel services.

Why do travel agents need access to Computer Reservation System?

Computer reservation systems are the backbone of the travel agent's operation. These systems allow the agent to book hotels, tickets, transfers, tours, and other services online, thus lowering operating costs.

Groupy's Central Reservation System (CRS) will help you sell and distribute all of your Inventory products online, including Vacation Packages, cars, cruises, sightseeing, transfers, buses, and other special offers. It provides a complete booking process, from initiating booking inquiries to generating tickets and vouchers.

What are the Major Central Reservation Systems?

Airline CRS

The airline computer reservation system (CRS) is one of the most commonly used tools in travel & tourism. The Airline Computer Reservation System is a global distribution system used to book and sell tickets for multiple airlines.

The airline computer reservation system manages the booking system as well as flight details, inventories, and prices. Airline CRS includes both B2B and B2C interfaces for users to book flights.

Hotel CRS

Hotel CRS, also known as Central Reservation System, is a real-time hotel reservation system that manages hotel data, room inventory, rates, hotel availability, and reservations.

Hotel CRS System checks hotel accommodations and allows you to easily book hotels with great search filter options. It also allows the user to manage price rates easily and add markup functionality from global suppliers. It manages hotel booking easily.

Groupy offers the best Hotel Quotation Booking System, Hotel CRS System – Hotel Central Reservations System, an online hotel booking software solution designed for travel agencies, tour operators, and travel companies to simplify the work of online hotel booking.

What are some of the basic functions of the Computer Reservation System in the Travel Industry?

- Displays travel services with rates and images

- Inventory and booking management

- An easy-to-use reservation system

- Online payment gateway integration

- Customer data management

- Email notifications

- Booking cancellation and refund management

- Passenger or guest name record

- Ticketing and fare quotation is determined by the complexity of the services provided

- Provision of information about trade shows, visa regulations, and payment gateways

- Prices and images of package tours are displayed on the system

- Allows you to manage booking refunds and cancellations

- It is an easy-to-use platform that enables email notification and payment gateway integration

- Tariff quotation and ticketing, depending on the details of the services provided

What are the benefits of Computer Reservation Systems?

- Management of invoicing, customer, accounting, and quota

- Recording information related to the service of customers such as PNR

- Saves administration tasks as it is a web-based application

- CRS has interfaces with GDSs such as Amadeus and Travelport

- High-speed network of information infrastructure

- Fare quote, ticketing, and voucher generating process

- The system can also store customer-related information, such as all services provided to a specific customer, payment type, service information, and so on.

- CRS are web-based applications that save a significant amount of time on administrative tasks

- Suitable for both B2B and B2C business models

- Includes a comprehensive admin console

- Offers custom reporting

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