22/04/2022 Computer - IT - Webs
Complaint Management system is a web application that can be accessed anywhere through the system connected to the internet. The main objective of implementing the online customer management system, to remove the challenges while dealing with the customers and their issues. An online complaint system is a useful solution for sorting out the issues in a systematic manner. It saves time in clearing up issues efficiently to the logged complaints, into a web based customer management system.
Features of Complaint Management Software
-Contact Management and Resolution
-Real-Time Complaint Tracking
-Flexible User and Group Permissions
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