29/01/2022 Other Services
Punyam Academy provides the ISO/IEC 20000 Lead Auditor Training – E-learning course for those who want to get knowledge about how to perform ITSMS audits and get certified as ISO/IEC 20000 lead auditor. This ISO 20000 lead auditor online training course is certified by Exemplar Global and participants will get the certificate with the Exemplar Global logo on the certificate. The online ISO 20000 Lead Auditor Training Course on IT Service Management System is available in e-learning mode. The beneficiary of this ISO 20000 lead auditor training online is to attend this e-learning course from home or office at a convenient time for that user or participant.
This course helps to understand ISO/IEC 20000 requirements in detail. It also helps to understand the resource requirements and process requirements for ITSMS. Understand the documented information required by ISO/IEC 20000. Also, understand documentation and a list of procedures to be maintained, and to check them as an internal auditor. Get the knowledge of internal auditing as per ISO 19011 and use of audit checklist. This course helps to understand the details of the opening meeting as well as closing meeting and external auditing techniques to perform an external audit on behalf of certifying body as a certified ISO 20000 lead auditor and audit as per ISO/IEC 20000. Know about the types of auditing and questioning techniques.
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