Call Center WhatsApp Integration Features

20/09/2021 Computers - Hardware

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Description

AC InfoSoft offers call centre WhatsApp integration service to global customers. The company offers call center WhatsApp integration services to let call centers and businesses add WhatsApp web into their call center software. This integrated system will provide features of WhatsApp web to agents into the call center solution.

Some of the key features made available by the company are listed below:
- 2-way WhatsApp chat
- Exchange files (PDF, documents, etc.)
- Exchange pictures
- Exchange voice notes
- Exchange contacts
- Exchange videos
- And more

The company also offers WhatsApp web module development to the companies that are looking for call center WhatsApp integration to their call center solution or VICIDial: open source call center solution to give a complete UI of WhatsApp web module.

Visit https://www.acinfosoft.com/call-center-whatsapp-integration/ to explore all details related to call center WhatsApp integration services offered by AC InfoSoft

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