08/10/2021 Computers - Hardware
AC InfoSoft is one of the best VoIP development companies. The company offers different products and call center solutions are one of the solutions offered by this leading VoIP development company.
Each of these call center solutions offer all advanced features. Other than advanced features, these call center solutions has all standard features such as:
- Auto dialers (Predictive dialer, power dialer, progressive dialer, preview dialer)
- Manual dialer
- Automated call distribution rules (Sticky agent, skill based call routing, least talk time routing, most idle agent routing, etc.)
- Dashboards
- Reports
- Live statistics
- Call controls (Call forwarding, call transfer, call mute and un-mute, and more)
- And many more
Visit https://www.acinfosoft.com/call-center-solutions/ to explore all details about offered call center solutions and its features.
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