05/04/2022 Computer - IT - Webs
AC InfoSoft offers one of the best call center software providers. The company has built multiple call center solutions, which are built to benefit different industry verticals. Each of these call center software has all standard features. Along with these features, call center solutions also offer advanced add-ons such as:
- Agent screen capture
- Word spotting in call recording files
- Work from home (Remote) agent
- Voice broadcasting
- SMS broadcasting
- Data verification
- Instant messaging (Chat)
- Soundboard Avatars
- Disposition bucket
- Survey
- Advanced security
- Custom billing and invoicing
- Graphical report
- And many more
Visit https://www.acinfosoft.com/call-center-solutions/ to know more about these call center solutions.
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