Call center solution with a wide array of call routing rules
22/10/2021 Computers - Hardware
Price: Check with seller
Description
AC InfoSoft has developed the most advanced call center solutions. It is furnished with all simple to advanced features and can be used by any scaled call center or business. If we talk of the call routing rules, it has covered all call routing rules one can have in the call center solutions:
- Automatic call routing
- Advanced call distribution (ACD)
- Longest idle agent call routing
- Random call routing
- Least wrap up time call routing
- Skill based call routing
- Sticky agent
The company also provides custom call routing rule configuration based on the need of the customer. To explore complete feature list and other details related to these call center solutions, please visit https://www.acinfosoft.com/call-center-solutions/
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