Call Center Solution India Major Features

Elision offers one of the best call center solutions to global customers. The call center solution India offered by Elision is a tailored version of the contact center software that is customized for Indian call centers and businesses. It follows TRAI regulations and provides excellent performance.

Key features available in this call center software India are:

- Supports PRI and SIP lines
- Live dashboards
- Omnichannel communication support
- Standard call center solution features
- Custom integration support
- Live agent monitoring (Agent screen capturing)
- Auto dialers (Predictive, power, progressive, preview)
- Manual dialer
- Advanced call distribution features (ACD, sticky agent, skill based routing, & more)
- Reports
- And many more

To know more about this call center solution India and its major features, please visit https://www.elisiontec.com/contact-center-solution/