24/12/2024 Customer Service
BPO Process jobs at chennai
JD:
Responsibilities Of Candidate Include
Calling and visiting customers
Collect payment
Demonstrates ownership to resolve challenging customer issues, escalating
when necessary.
Call customers with overdue accounts.
understand and explain benefits of repayment and credit history of
customer.
Correct customer misunderstanding on product policy and terms.
Set up payment plan and follow-up schedule.
Educate customer on consequences for late payment.
Escalate difficult or unusable case to team leaders.
Provide feedback on reason for default to team Leader.
Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages
Age criteria 20 to 29 Years
Edu : Any degree
Exp : 0 to 3 yrs
Salary : best in industry
Location : chennai
Regards,
Nedhra -HR
89251 and 14937
All the best
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