A Comparative Guide to Chatbots and AI Agents for Your Business Needs
04/02/2025 Computer - IT - Webs
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Description
The key distinction between chatbots and AI agents lies in their intelligence and autonomy. Chatbots are programmed for specific interactions, making them useful for customer support.
AI agents, however, use machine learning and AI-driven reasoning to understand intent, perform tasks, and continuously improve, enabling them to function like virtual assistants or decision-making tools.
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