4 Ways to Improve Omnichannel Customer Experience
18/10/2021 Other Services
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Description
There was a time when friendly sales associate and 1-800 helpline numbers were the definitions of a great customer experience. Today, customer’s eyes and ears are constantly shifting from broadband TV networks to OTT, one social medial platform to another, radio to the podcast, and so on. It means customers have become smarter than ever. They believe in mass marketing strategies and expect one to one communication all over the many channels and devices they use.
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kartik
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