Description
We are looking for a motivated and enthusiastic Tele Calling Executive to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, scheduling appointments, and maintaining strong customer relationships.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain company products and services effectively.
Generate and qualify leads for the sales team.
Schedule appointments and follow up with potential customers.
Handle customer queries and provide accurate information.
Maintain daily call records and update customer information in the CRM/system.
Meet daily, weekly, and monthly calling targets.
Resolve customer concerns professionally and escalate issues when necessary.
Build and maintain positive customer relationships.
Coordinate with internal teams for customer requirements.
Required Qualifications
Diploma or Bachelor's Degree in any discipline.
Freshers and experienced candidates are welcome to apply.
Basic computer knowledge (MS Office, Email, Internet).
Knowledge of CRM software is an added advantage.
Required Skills
Excellent verbal communication skills.
Strong interpersonal and customer service skills.
Good persuasion and negotiation abilities.
Active listening and problem-solving skills.
Ability to work under targets and deadlines.
Positive attitude and professional behavior.
Good time management and organizational skills.