Position: Branch Manager

Key Responsibilities:

Manage and oversee the complete day-to-day operations of the branch.
Achieve branch sales, revenue, and business targets.
Lead, motivate, and manage branch staff effectively.
Develop strategies to increase customer acquisition and business growth.
Maintain strong relationships with customers and key clients.
Monitor team performance and conduct regular performance reviews.
Handle customer complaints and resolve issues professionally.
Ensure proper documentation, reporting, and compliance with company policies.
Monitor branch expenses, cash flow, and operational activities.
Coordinate with the head office and other departments.
Conduct meetings, training, and performance discussions with employees.
Identify new business opportunities and improve branch profitability.

Requirements:

Bachelor’s/Master’s degree in Business Administration, Management, or a related field.
3–7 years of experience in branch management, sales, or operations.
Strong leadership and team-management skills.
Excellent communication and customer-handling abilities.
Good knowledge of sales, business development, and operations.
Strong decision-making and problem-solving skills.
Target-oriented and able to work under pressure.
Proficiency in MS Office and basic reporting tools.