Non Voice Executive Build Your Professional Career
Job Description:
Responsibilities:
Chat, Email, and Digital Ticket Resolution: Use clear, precise, and expert written communication to address incoming customer questions, requests, and technical concerns via email, live chat, or ticketing systems.
Transaction Processing & Data Verification: Follow standard operating procedures while doing high-volume back-office data entry, record validation, document verification, order processing, and account changes.
SLA adherence and queue management: Maintain stringent Turnaround Time compliance, keep an eye on designated ticketing queues, give priority to urgent customer requests, and meet daily processing quotas.
Quality Compliance & ErrorReduction: Ensure little rework or error flags during quality audits, maintain high transaction correctness, abide by data privacy laws, and follow process requirements.
Cross-functional coordination and issue escalation: Determine complicated issues, system flaws, or fraud indicators; forward unanswered tickets to specialised internal teams or Tier-2 support with thorough case documentation.

Experience: 0 to 3 yrs
Education: Any Basic Degree

If Interested Please do Send your CV along with you Informations as below to “infohrmaria04@gmail.com”

Full Name:
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Email Address:
Current Location:
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Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No

Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:

Warm regards,
HR- Maria
88708 33430