Build a Rewarding Career in Semi Voice Operations
Job Description
Key Skills:
Hybrid Communication Skills: Strong written grammar for email and chat assistance, quick, error-free typing, and excellent spoken English with clear pronunciation and active listening abilities.
Multitasking & Queue Balancing: Excellent ability to transition between back-office ticket handling, live chat interfaces, and phone calls without compromising resolution speed or quality.
Customer Empathy & Problem Solving: Excellent emotional intelligence, proactive problem-solving skills, and a composed, courteous manner when with irate customers through various channels.
CRM & Contact Center Software Literacy: Practical knowledge of cloud phone platforms and customer support systems (Zendesk, Freshdesk, Salesforce Service Cloud, Avaya, Genesys, LiveChat).

Experience: 3 to 7 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai

Mail Me your CV for Appointment
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Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No

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Immediate Joiner Mostly Preferred
Interested Candidates Contact the HR ASAP
Warm Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com