23/09/2025 Technology
Genesys Agent Desktop by NovelVox gives your agent a unified view of customer data and all applications on a single screen. Seamless integration with Genesys Cloud, PureEngage & PureConnect + 75+ apps. Reduce handling time, improve first-call resolution, and delight agents and customers alike.
Genesys Agent Desktop by NovelVox gives your agent a unified view of customer data and all applications on a single screen. Seamless integration with ...
NovelVox provides Unified Agent Desktop solution for multiple industries, providing easy integration with industry-specific applications to provide a ...
Contact Center Unified Agent Desktop Software empowers agents with a 360-degree view of the customer information that allows them to offer a personali...
A Unified Agent Desktop (UAD) software is an all-in-one interface that brings together multiple customer communication channels—such as voice, email, ...
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