We are hiring Jewellery Appraiser is responsible for evaluating and assessing gold and jewellery items to determine their purity, weight, quality, and market value. The role ensures accurate valuation in accordance with company policies and industry standards while maintaining transparency, customer trust, and compliance with applicable regulations.

Key Responsibilities
Examine gold and jewellery items to determine purity, weight, and authenticity using approved testing methods and equipment.
Assess the market value of jewellery based on prevailing gold rates, quality, and company valuation guidelines.
Verify customer documents and ensure compliance with Know Your Customer (KYC) and internal procedures, where applicable.
Explain the valuation process and loan eligibility or purchase value to customers clearly and professionally.
Identify counterfeit or adulterated jewellery and report discrepancies to the appropriate authority.
Maintain accurate records of appraisals, valuation reports, and customer transactions.
Ensure proper handling, storage, and security of pledged or evaluated jewellery.
Coordinate with branch operations and customer service teams to facilitate smooth processing of transactions.
Stay updated on gold prices, hallmark standards, and industry trends affecting jewellery valuation.
Ensure compliance with company policies, audit requirements, and statutory regulations.
Support internal and external audits by providing accurate documentation and records.
Deliver excellent customer service while maintaining confidentiality and professionalism.

Required Qualifications
Bachelor's degree or equivalent qualification.
Certification or training in Jewellery Appraisal, Gemology, or Gold Valuation is preferred.
1–5 years of experience in jewellery appraisal, gold loan operations, or jewellery retail.
Experience with gold purity testing methods and valuation techniques is an advantage.