Step Into the BPO World - Semi Voice Process Openings 0-2 Yrs Exp

Step Into the BPO World – Semi Voice Process Openings (0–2 Yrs Exp)

We're Hiring Semi Voice Process Executive

Location: Chennai
Experience: 0 to 2 Years
Salary: Best in Industry
Qualification: Any Graduate / Undergraduate

Role Overview

Are you a good communicator with basic tech skills? Join our fast-paced customer support team as a Semi Voice Process Executive. You'll handle both voice and non-voice (chat/email) queries, ensuring a smooth customer experience.

Key Responsibilities

Handle customer inquiries via calls and chat/emails

Resolve issues promptly and professionally

Update CRM tools and ticketing systems

Escalate unresolved issues to the concerned teams

Maintain service quality and customer satisfaction

Skills Required

Good verbal and written communication (English)

Typing speed of 30+ WPM with accuracy

Basic computer and email handling skills

Customer-focused attitude

Willingness to work in rotational shifts

Who Can Apply?

Freshers or candidates with up to 2 years of BPO/Customer Support experience

Graduates / Undergraduates / Diploma holders

Immediate joiners preferred

Comfortable with rotational shifts and night shifts

Perks & Benefits

Attractive salary with performance-based incentives

5-day work week

Cab facility (based on shift and location)

Medical insurance coverage

Training and career growth opportunities

Friendly and supportive team environment

Ready to Start Your Career?

Don’t miss this opportunity to join a growing team in a professional, learning-focused environment.

Regards,

Sofia HR,

8220184451