Looking for Voice Process Executives - Good Communication Required

Looking for Voice Process Executives – Good Communication Required

Job Title: Customer Support Executive – Voice Process

Location: Chennai

Experience: 0 – 2 years

Salary: ₹12,000 – ₹25,000/month (based on experience & shift)

Shift: Day / Night / Rotational (based on process – Domestic or International)

Job Type: Full-time

Job Description:

We are hiring Customer Support Executives for our Voice Process team. The role involves handling inbound or outbound calls and assisting customers with their queries, complaints, or service requests.

Key Responsibilities:

Handle customer calls (inbound/outbound) professionally

Provide accurate information related to products, services, or issues

Resolve customer complaints or escalate to the right department

Update call records in CRM or internal systems

Meet daily call and quality targets

Maintain a positive and customer-friendly attitude

Eligibility:

10th / 12th / Any graduate

Good communication skills in English or regional languages (based on process)

Willingness to work in rotational shifts or night shifts (for international process)

Basic computer knowledge

Freshers and experienced candidates welcome

Preferred Skills:

Fluency in English

Experience in BPO / Call Center is a plus

Patience, listening skills, and customer-first mindset

Regards,

Sofia HR,

8220184451